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Careers

Open Positions

At Carnegie Dartlet, we believe the key to a great company is the right mix of interesting work, tough challenges, and great people. We're always looking to find the right people to join us on this exciting journey.

Full-Time Accounting Assistant

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The Accounting Assistant will keep financial records, prepare reports, update financial information, and provide administrative support for the Finance and HR team. Reporting to the Vice President, Finance and Human Resources, the Accounting Assistant must be familiar with accounting procedures and should have experience with accounting software programs. The ideal candidate will be able to process business transactions and handle accounts payable and receivable, expense reports, receipts, and other financial matters. This position requires extreme confidentiality and comfort in handling sensitive information.

This position requires the Accounting Assistant to be physically present in the office.

Responsibilities:

  • Enter transactions in financial database
  • Post customer checks and ACH payments
  • Prepare bank deposits
  • Process billing adjustments and refunds
  • Conduct collection phone calls and emails as needed
  • Process vendor payments
  • Provide human resource support
  • Work on special projects as needed to support the Finance and HR team

Qualifications:

  • Previous work experience as a bookkeeper or accounting assistant
  • Knowledge of basic bookkeeping procedures and accounting best practices
  • Strong math and MS Excel skills
  • Experience with accounting software
  • Organization skills
  • Ability to handle sensitive and confidential information
  • Accurate and precise attention to detail
  • Associate degree or certificate in Accounting
  • Team player who enjoys a fast-paced, fun environment!

Proposal Development / Sales Specialist

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The Proposal Development / Sales Specialist works with the sales and senior staff of Carnegie Dartlet to write professional and compelling content and develop custom proposals used to secure new and existing client business. The successful candidate will be responsible for contributing to the discovery and investigation of new business opportunities, such as RFPs, along with existing RFP team members and building a highly customized and competitive presentation of Carnegie Dartlet products and services with various professional design and business software. The successful candidate will develop a keen knowledge of the company’s products and services and be able to customize the proposal scope with excellence

This position reports first to the EVP, Client Solutions and Strategy and also works in concert with Regional Directors, Executive team, the RFP team members, and other colleagues. Responsibilities include the day-to-day management of active proposals and contracts, both for scope extension work with existing accounts and in response to RFPs and inquiries from new accounts. The Proposal Development / Sales Specialist will liaise between inquiring client prospects, procurement officers, all Carnegie Dartlet sales personnel and cross-functional internal teams to ensure the timely and successful delivery of communications and presentations pertaining to Carnegie Dartlet offerings.

Our ideal candidate is able to identify prospective client needs and propose solutions that meet client expectations through exceptional writing and sales skills. This person should be able to contribute confidently to scope development and the corresponding contractual language as well as feel comfortable utilizing design and presentation software such as Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office products. Ultimately, a successful Proposal Development / Sales Specialist will collaborate with our sales team to achieve sales quotas and grow our business through a sales mindset. This role is largely part of the “glue” that coordinates and unifies the sales proposal experience to the client externally while connecting it to the key relational contacts internally.

Principal Duties and Responsibilities:

  • Working collaboratively with the proposal development staff at Carnegie Dartlet to ensure timely and professional proposal content development and response for RFP and active client proposals.
  • Operating as a lead point of contact for scoping and writing proposal content specific to Carnegie Dartlet business development needs.
  • Building and maintaining multiple proposal content templates and corresponding links.
  • Developing a strong, collaborative relationships with all internal personnel focused on sales.
  • Efficiently facilitate, manage expectations for, and coordinate scoping for all types of Carnegie Dartlet projects, including, but not limited to: digital marketing, lead generation, on-site and remote workshops, client audits, external perception research, message training, print and digital deliverables, videography, photography, social media, market and user testing.
  • Understanding the complexities of the entirety of services offered by the company and distilling those services into risk-free and accurate scoping documents.
  • Work with the RFP team to communicate clearly the progress of sales proposals and initiatives to internal and external stakeholders, and ensure smooth transitions and consistent communication of active and converted pipeline.
  • Draft detailed and comprehensive scope for all projects by working both independently and also with regional directors, account management, execution teams and the EVP for Client Solutions and Strategy.

Knowledge/Skills/Abillities

  • Exceptional writing skills and the ability to distill complex ideas into simple and understandable content.
  • Excellent interpersonal and customer service skills both written and verbal.
  • Detail oriented.
  • Expert sales mentality and skillset.
  • Efficient project management skills.
  • Ability to communicate effectively with all internal staff and with external clients, and coordinate many moving parts efficiently.
  • Exceptional relationship building skills.
  • Self-motivated and highly professional demeanor.
  • Strong team player, ethics and willingness to help others (internal and external).
  • Experience managing projects and clients preferred.
  • Ability to manage multiple and competing deadlines at one time.
  • Ability to effectively deal with ambiguity, change, conflict and the continuous process improvements of a highly innovative company.

Credentials and Experience

  • College graduate
  • 2-5 years sales and marketing experience
  • Previous legal or communications experience strongly preferred
  • Previous technical writing expertise desired
  • Previous scope creation/management, tradeshow, or sales pitch experience strongly preferred
  • Previous experience working with Adobe InDesign, Illustrator, and/or Photoshop.

Access to Protected Information Privacy and Security Responsibilities:
Responsible and accountable for maintaining the confidentiality, integrity, and availability of protected business information and assets. Follow security policies and procedures affecting your job, and report any suspected or actual violation or breach to ownership.

Marketing Technologist/Designer

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Do you love where data and marketing intersect? Do you enjoy designing web content that is effective and impactful at meeting marketing goals? Do you want to join a fun team that loves what they do? Carnegie Dartlet is looking for a motivated full-time Marketing Technologist/Designer to join the Digital Services division in our Westford, Massachusetts, office. We’re looking for someone to dive deep into our clients’ websites and marketing campaigns to help colleges and universities make more informed decisions related to their digital marketing campaigns and understanding their student journey. As a Marketing Technologist/Designer, you will join our growing inbound marketing team to execute marketing automation technology for our higher ed clients, and write and design customized web content in line with their digital marketing and recruitment goals. This role would also support Carnegie Dartlet’s in-house proprietary data insights tools in delivering that data to help schools understand their website traffic and maximize marketing ROI.

Responsibilities include:

  • Implementing marketing automation and customer platform technology for higher ed websites
  • Writing and designing personalized web content for our clients
  • Devising appropriate and effective systems/approaches for data collection
  • Troubleshooting various CMS and CRM issues
  • Reporting on large quantities of website and analytics data and breaking them down in presentation format for our clients
  • Communicating to clients, team, and management on strategy/project development, timelines, and results
  • Keeping pace with new marketing industry trends and latest developments

Qualifications

  • Bachelor's degree
  • Strong knowledge of HTML and CSS
  • Basic understanding of JavaScript or jQuery
  • Experience with responsive web design and development
  • Experience with a CMS (WordPress, Drupal, Jekyll, etc.)
  • Demonstrated ability to learn new technologies, software, tools etc.
  • Interest in web design, web development, UX, etc.
  • Outstanding ability to think creatively and strategically and to identify and resolve problems
  • Self-starter, proactive learner, and positive attitude are musts!
  • Superb customer service skills
  • Attention to detail and the ability to effectively multitask in a deadline-driven atmosphere
  • Excellent analytical, organizational, project management, and time management skills
  • Proficiency with Microsoft Office and Google Drive products
  • Writing or copy editing skills

It’s also a bonus if you have:

  • Experience with data visualization tools
  • Experience with a CDP (Customer Data Platform)
  • Experience with Google Analytics, Google Tag Manager or Google Optimize
  • Experience in higher Ed marketing or admissions

For more information or to submit your cover letter and résumé, contact Angie at award@carnegiecomm.com. No phone calls, please.

Senior Digital Marketing Specialist (PPC/Social)

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Carnegie Dartlet is looking for a motivated full-time Senior Digital Marketing Specialist to join our Digital Services division. This position is located in our Westford, Massachusetts office.

As a Senior Digital Marketing Specialist, you will be responsible for managing the creation, successful implementation, and ongoing optimization of digital display, PPC and social media campaign activities for our education clients. Reporting to the Vice President, Digital Operations and Strategy, you will work closely with our entire Digital Marketing Team to execute daily management of strategies, which could include paid search, display, Retargeting, IP Targeting, and pre-roll, as well as various campaigns on social media. You will also research quotes for client estimates, develop proposals, pull reporting and billing, and provide assistance with Google Analytics and executive summaries and other client reporting as needed by the Digital Team. You will play a vital role in supporting a digital advertising team that prides itself on developing innovative strategies for our higher education clients.

Qualifications

  • Bachelor's degree
  • 5+ years of demonstrable success in digital advertising campaign management (or relevant experience)
  • 5+ years experience managing digital campaigns and working with clients
  • 5+ years experience using Google AdWords, Bing, and Yahoo
  • 5+ years experience using social media campaign management platform(s)
  • Hands-on operation of ad serving and management of ongoing campaigns
  • Experience with implementation of ad tags, third-party management tools, and publisher UIs
  • Detail oriented
  • Interest in new technologies and the desire to expand skill set
  • Energy and enthusiasm for the success of our clients
  • Solid data analysis experience
  • Strong skills in Microsoft Excel
  • Familiarity with Acquisio or other reporting software a plus
  • Supervision or management of team

Responsibilities

  • Manage multiple client display, PPC, and social media advertising campaigns
  • Assist with campaign strategy development, including proposal development
  • Meet with clients to determine their search marketing objectives and goals, for PPC, Display, Retargeting and Social Advertising campaigns.
  • Optimize, research, reporting and billing for campaigns on a regular basis
  • Provide analysis for campaigns from Google Analytics
  • Work on special projects as needed to support the digital team
  • Stay on top of industry trends and best practices with an understanding of how they can be applied to campaigns
  • Be a team player, who enjoys a fast-paced, fun environment!

Account Manager, Digital Marketing

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The Account Manager is the operational (non-sales role) link between our education clients and the entire Carnegie Dartlet Digital team (Paid Search Marketing, Social Media, Google Display Network, etc.). Along with their team, the Account Manager acts as both an advocate for the client and as a representative for Carnegie Dartlet.

 Responsibilities:

  • Liaising with, and acting as the link between, the client and Carnegie Dartlet and ensuring that ongoing communication flows effectively
  • Managing/coordinating client projects; may take an active role in planning to completion
  • Driving the ongoing workflow and interdepartmental team communication 
  • Becoming an expert on the client’s institution by having a full understanding of their goals and objectives, audience, competitors, and position in the marketplace
  • Ensuring clients get maximum value from Carnegie Dartlet’s products and services
  • Managing, reviewing progress and delivering the client’s campaign results for selected accounts
  • Setting up and managing smaller campaigns and acting as the primary contact for those accounts
  • Successfully defining, monitoring, and reporting project budgets
  • Detecting relationship risks, and developing solutions for both internal and external teams with a goal of maintaining account satisfaction
  • Assisting in creative development for new and existing campaigns, including: creative requests, appropriate proofing, internal and client routing, gathering approval and pushing through to outside vendor production 
  • Final review and quality control of client deliverables and responsible for troubleshooting problems as needed
  • Initial on-boarding and launch of new client campaigns
  • Ensuring that the Digital team meets deadlines and launches campaigns on time and meets the defined strategy and goals of the client 
  • Building and maintaining relationships with Carnegie Dartlet’s partners and vendors

Qualifications:

  • Ability to work under pressure, organize and prioritize responsibilities
  • Bachelor’s degree, preferably with a concentration in marketing or advertising
  • Minimum of 3 years of relevant experience and proven relationship-building skills
  • Ability to nurture and retain client and employee relationships
  • Solid understanding of various digital marketing tactics including paid search, display media, paid social, SEO, mobile, and analytics  and attribution
  • Ability to work with clients to identify Key Performance Indicators (KPIs) and strategically executing to meet those goals
  • Ability and desire to own customer relationships and success, lead teams, share knowledge and mentor colleagues
  • Knowledge and interest in the higher education space is a plus
  • Prior client management experience also a plus
  • An out-going, dynamic personality and ability to build outstanding relationships
  • Strong writing, presenting and communication skills a must
  • Detail oriented with exceptional organizational skills and multi-tasking capabilities
  • High levels of integrity, autonomy, and self-motivation
  • Ability to quickly learn new processes
  • Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)

Director of Digital Strategy

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As Director of Digital Strategy, you will work with and lead a digital team to help define scope and recommendations for our higher education clients’ digital campaigns. Digital tactics include Paid Search, Social Media, Retargeting, Display Campaigns, Video Pre-roll, and IP and Device Targeting. Reporting to the Vice President, Digital Operations and Strategy, you will play an advisory role on client engagements, serving as a digital strategy advisor to the Senior Digital Advertising Specialist as well as the client. You will serve as thought leader in aligning digital marketing strategy with a client’s business goals and objectives and drive high-level discussions to make strategy recommendations based on the identified client goals. The candidate will thrive on a rapidly growing team and enjoys a fast-paced environment, valuing teamwork and shared success.

Responsibilities:

  • Architect digital strategies driven by our clients’ business marketing goals and objectives
  • Identify digital opportunities and map out the inputs needed to develop an effective digital marketing and tactical strategy
  • Work collaboratively with the Account Managers to manage client relationships as related to paid search strategy, team, and performance
  • Play a key role to strengthen and expand business with current clients and help build digital relationships with new clients
  • Perform research, analyze data, and develop key insights and action plans based on campaign results and provide recommendations for budgetary adjustments
  • Oversee and ensure that ongoing account maintenance/optimization activities are consistent with the goals of the campaign
  • Ensure that all client reporting properly communicates the goals of the campaign and effectively positions key takeaways, recommendations, and next steps
  • Drive adoption of standards, supporting digital best practices and key digital metrics
  • Train, mentor, and onboard new digital staff

Qualifications:

  • Bachelor’s degree, preferably with a concentration in marketing or advertising
  • Minimum of five years’ experience as a Search Marketing Manager preferred
  • Strong managerial experience, including experience developing and mentoring a team
  • Ability to nurture and retain client and employee relationships
  • Deep understanding of how Paid Search/SEM interacts with Display Media, Paid Social, SEO, Mobile, Social, and Attribution
  • Strong knowledge of optimizing campaigns and bid strategy according to the client’s KPIs
  • Ability to use Google Analytics and other Web analytic tools to evaluate the effectiveness of campaigns beyond the initial interaction
  • Knowledge and interest in the higher education space is a plus
  • Strong writing, presenting, and communication skills are a must
  • Exceptional organizational skills, multitasking capabilities, and attention to detail
  • Ability to think strategically and make innovative recommendations that drive client goals
  • High levels of integrity, autonomy, and self-motivation
  • Strong knowledge of Microsoft Office (Excel, Word, PowerPoint)

Junior Paid Search Marketing Specialist (PPC/Social)

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Carnegie Dartlet is looking for a motivated full-time Junior Paid Search Digital Marketing Specialist to join our Digital Services division. This position is located in our Westford, Massachusetts, office.

As a Junior Paid Search Digital Marketing Specialist, you will be responsible for managing the creation, successful implementation, and ongoing optimization of digital display and PPC campaign activities for our education clients. This entry-level position will solidify your knowledge of all critical components of digital marketing in the higher education space.

Reporting to the Director of Digital Strategy, you will work closely with our entire Digital Marketing team on the day-to-day management of your clients’ campaigns.

Responsibilities:

  • Manage the day-to-day search marketing activities across multiple search engines (Google, Bing/Yahoo) and social media platforms (YouTube, LinkedIn, Facebook, Instagram, Twitter, etc.), including campaign planning, implementation, budget management, performance review, and optimization of paid search campaigns
  • Keyword research (discovery and expansion), review and editing of ad creative/copy, review and analysis of website performance metrics, and optimization of campaigns
  • Data compilation and creation of detailed campaign monthly performance and trend reports with actionable insights and recommendations
  • Create, coordinate, and QA all aspects of client tracking codes on site
  • Assist with campaign strategy development, including proposal development
  • Provide analysis for campaigns from Google Analytics
  • Work on special projects as needed to support the Digital team
  • Be a team player who enjoys a fast-paced, fun environment!

Qualifications:

  • Bachelor's degree, Marketing preferred
  • Knowledge or demonstrated interest in search marketing landscape
  • 1 year or less of demonstrable success in digital advertising campaign management (or relevant experience)
  • Proficiency with Microsoft Word, PowerPoint, and Excel—imperative skill for position
  • Attention to detail a must
  • Problem-solving skills and the ability to adapt to new technologies
  • Solid data analysis experience
  • Energy and enthusiasm for the success of our clients
  • Experience managing campaigns in search engines and/or social media platforms a plus
  • Familiarity with Acquisio or other reporting software a plus

Here’s why you should work for us:

Okay, now that you’ve read all the technical stuff…

Looking for a welcoming, upbeat company that supports your professional growth and puts you on the cutting edge of the higher education marketing industry? You should join us! We’re a fast-growing, innovative team within a well-established company with an unmatched reputation.

Besides getting to do work we’re passionate about, here are some of our favorite parts about working at Carnegie Dartlet:

  • Growing company with a family feel
  • Reverse commute from Boston—avoid the traffic!
  • Flexible work environment
  • Fun office events and laid-back culture
  • Half-day summer Fridays
  • Industry exposure through Carnegie Dartlet's blog, social media, and other forums
  • Entrepreneurial approach and spirit
  • Open work space promoting collaboration and team learning

About Carnegie Communications:

For more than 30 years, Carnegie Communications has been a leader in higher education marketing and recruitment solutions. With access to more college-bound students than any other company, we help colleges and universities meet their enrollment goals. Our cutting-edge digital marketing capabilities deliver customized solutions for our clients.

Our team is energetic, enthusiastic, and passionate about our clients’ goals. We are looking for innovators who can contribute great ideas to our organization. For more information or to submit your cover letter and résumé, please email careers@carnegiecomm.com. No phone calls, please.